Identifying and Handling Email Spoofing Print

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Email spoofing involves the falsification of an email header so that the message appears to originate from someone other than the actual source. This is often done to trick recipients into trusting and responding to the email, potentially leading to security breaches.

How to Identify Email Spoofing

  • Inconsistent Email Addresses
    The sender's address may appear legitimate at first glance but doesn't match the actual email domain of the organization they claim to represent.
  • Unusual Language or Tone
    The email content may have an odd tone, grammar mistakes, or use language that the supposed sender wouldn’t typically use.
  • Suspicious Attachments or Links
    Unexpected or unsolicited attachments and links that seem irrelevant to the context of the email.
  • Urgent or Threatening Language
    Attempts to create a sense of urgency or fear, often asking for immediate action such as providing sensitive information.

Steps to Take if Your Account is Compromised

Immediate Actions
  1. Change Your Password
    Immediately update your password to a strong, unique one.
  2. Run a Security Scan
    Use reliable antivirus software to check your system for malware.
Within SiteWorx
  1. Audit Your Account Settings
    Check for any unauthorized changes in your account settings, including email rules, filters, and forwarding settings.
  2. Review Sent Messages
    Look through your sent messages for any emails you did not send, indicating your account was used to send spoofed messages.
  3. Notify Your Contacts
    Alert your contacts about the compromise to prevent them from falling victim to spoofed emails appearing to come from you.

Preventative Measures

  1. Implement Strong Password Practices
    Use complex passwords and change them regularly.
  2. Activate Two-Factor Authentication
    Add an extra layer of security to your SiteWorx account. (How to Enable Two-Factor Authentication for SiteWorx)
  3. Regularly Update Security Settings
    Consistently review and update your security settings in SiteWorx.

Being vigilant and informed about email spoofing is crucial for safeguarding your email communications. By recognizing the signs of a spoofed email and knowing the steps to take if your account is compromised, you can effectively protect yourself and your organization from these threats.


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