v.2.4, Updated Updated May, 2018

One of the ways in which e-dimensionz assures its customers with quality service is through safeguarding the privacy of each individual that visits our website or becomes one of our customers.

This policy sets for the manner in which e-dimensionz gathers, processes, stores and organizes the information provided by our users as they visit our website. In an evolving technological environment, we must all understand that with technology there is change and as such, e-dimensionz will use its best efforts to afford its customers and users the newest developments in privacy protection.

Like all of our standards, this policy too may change from time to time so we ask that you review these policies each time you visit our website.

No matter what type of information that is provided through the e-dimensionz website, all personal information collected by e-dimensionz Inc is treated as strictly confidential.

Personally Identifiable Information

This type of information which normally consists of names, addresses, e-mail addresses, credit card numbers, orders or request for services, will only be used in order to complete your request and provide you with the services. Unless otherwise instructed by you, we may use your information for sending periodic emails announcing important service changes, new features, technical issues updates and news, promotional activities, etc. You can decide NOT to receive such emails by replying to any of them with "Unsubscribe" in the subject or clicking the Unsubscribe link in the body of the email.

All of your credit card and purchasing information is highly secured through commercially acceptable web-based security and encryption protocols. 

User information is also used for improving e-dimensionz business processes or for resolving ownership and other disputes and enforcing agreements between you and e-dimensionz.

General Information

This refers to the generic information gathered and stored by e-dimensionz automatically while users are browsing through our website. This information is not personal in nature. It simply provides us with the user's Internet provider, website reference, and date and frequency of usage. Such information is useful for us in generating statistical information, in measuring website activity, and a means in which we can improve upon our services.

3rd Parties

All personal information collected by e-dimensionz is strictly confidential and personal information will only be disclosed if required by law. We may disclose part of Users' personal information to our business partners, independent contractors or other third parties when this is required in order to provide the services you have ordered. For example: your Credit card information may be provided for payment confirmation and verification to the partnering entity involved in processing your payment; the personal information of anyone who uses e-dimensionz domain name registration services is available in the public WHOIS searches as required by the domain name registration regulations; your personal and business related information may be provided to the SSL certificate provider with whom e-dimensionz cooperates for providing you with the SSL certificate service, etc. The use of any data provided by e-dimensionz to these partnering service providers is governed by their own Privacy Policies and beyond our control.

Minor's Policy

Children under the age of 18 are prohibited from using our services without the consent of a parent or guardian. However, it must be noted that e-dimensionz has no way of knowing if a visitor or customer is actually under the age of 18. Therefore, it's entirely possible that we may collect, use and disclose information about users under the age of 18. We encourage parents to monitor their child's use of the Internet and advise those users under the age of 18 to obtain parental or guardian consent before disclosing any information.

Exceptions

e-dimensionz will not disclose any of its customer's personal information unless there is reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of e-dimensionz, e-dimensionz's customers, or others, or where e-dimensionz has a good faith belief that the law requires such disclosure.

In addition, e-dimensionz will not disclose or monitor any content (personal or private electronic communications transmitted to e-dimensionz) unless it is

  • necessary to provide service to the customer
  • to protect the interest of e-dimensionz
  • required to cooperate with orders, warrants, subpoenas, or other legal processes that e-dimensionz determines in its sole discretion to be valid and enforceable; or,
  • where content is inadvertently obtained by e-dimensionz and appear to pertain to the commission of a crime and must be provided to a law enforcement agency.

By using this site, you agree not to write or post any fraudulent or illegal messages as part of any e-mail, forum, chat, or other e-dimensionz-related electronic communications medium. You also acknowledge that you are solely responsible for the information and electronic communications content that you create.

e-dimensionz disclaims any intention to censor, edit or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. e-dimensionz will, however, receive, delete or block access to communications that may be harmful to e-dimensionz, its customer or third parties. The grounds upon which e-dimensionz may take such action may include, without limitation, actual or potential violations of e-dimensionz's Terms of Service.

In the event of a sale or transfer of the assets or interest of e-dimensionz, e-dimensionz reserves the right to sell or transfer your information (personal or generic) to a third party, without your consent, that provides the same or similar services as e-dimensionz, agrees to be e-dimensionz's successor in interest with regard to the protection of the information collected and maintained by e-dimensionz, and agrees to be bound by this privacy policy.

If you have questions, send us a message and one of our knowledgeable support staff will be in contact with you within 48hrs – even on weekends and holidays.

Should you wish to have your data collected, we ask you to reach out to us on e-mail: info [@] e-dimensionz.com

Address

26082-250 King Street West
Kitchener, Ontario, N2G 1B6

Phone/Fax

Toll Free: 888-635-9679
Toronto: 647-478-8573
Kitchener-Waterloo:
226-476-1208

Email

info@e-dimensionz.com
support@e-dimensionz.com

Office Hours

Monday - Friday
11:00 - 20:00 EST

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