Two-Factor Authentication (2FA) is an essential security feature that adds an extra layer of protection to your SiteWorx account. By requiring two forms of identification before granting access, 2FA ensures that your account remains secure even if your password is compromised.
Step-by-Step Guide to Enabling 2FA in SiteWorx
Step 1: Accessing Your SiteWorx Account
- Open your web browser and navigate to your SiteWorx login page (
yourdomain.com/siteworx
). - Enter your SiteWorx username and password to log in.
Step 2: Navigating to Security Settings
- Once logged in, locate the Administration or Security section on your SiteWorx dashboard.
- Click on the Two-Factor Authentication option.
Step 3: Configuring 2FA
- In the Two-Factor Authentication section, select Enable Two-Factor Authentication.
- You will be prompted to choose a 2FA method. The most common method is via a mobile authentication app (like Google Authenticator or Authy).
Step 4: Setting Up the Authentication App
- Download and install a 2FA app on your mobile device if you haven't already.
- Open the app and choose to add a new account, typically by scanning a QR code.
- Back in SiteWorx, a QR code will be displayed on the screen. Use your app to scan this code.
- Once scanned, the app will generate a temporary 2FA code.
Step 5: Activating 2FA on Your Account
- Enter the temporary code from your app into the designated field in SiteWorx.
- Click Activate or Verify to confirm the setup.
- If successful, 2FA will now be active on your SiteWorx account.
Step 6: Backup Codes
- After enabling 2FA, SiteWorx will provide you with backup codes.
- Save these codes in a secure location. They can be used to access your account if your mobile device is unavailable.
Step 7: Logging in with 2FA
- Next time you log in to SiteWorx, after entering your username and password, you will be prompted for a 2FA code.
- Open your authentication app and enter the code displayed.
Congratulations, you have successfully enabled Two-Factor Authentication for your SiteWorx account! This additional security measure will help protect your account from unauthorized access.
Need Help?
If you encounter any issues or have questions about setting up 2FA on your SiteWorx account, please contact our support team for assistance.