Configure Email Routing

By default, the mail service for all hosted domains is set to be our hosting local one.

IMPORTANT: Misconfigured MX entries can completely disable your ability to receive mail. If you are unsure which option to choose, please contact support. 

To determine how your server routes mail for a domain, perform the following steps:

  1. Select the desired domain from the menu.
  2. Select one of the following options under Email Routing:
    • Automatically Detect Configuration — The server uses the current MX record or records for the domain to select the appropriate configuration from the list below.
    • Local Mail Exchanger — The domain accepts mail even if an MX record with higher priority exists. The server routes mail to both domains when this happens.

      Note:Choose this option if your server uses smart hosts or another gateway service to filter mail. 

    • Backup Mail Exchanger — The domain acts as a backup mail exchanger and holds mail in the queue if the primary exchanger is offline.

      Note: Configure the primary MX entry to point to the appropriate exchanger. 

    • Remote Mail Exchanger — The domain does not accept mail. Instead, it sends it to the primary mail exchanger.

      Note: Configure the primary MX entry to point to the appropriate exchanger. 

  3. Click Change.
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