Configure Email Routing  Print this Article

By default, the mail service for all hosted domains is set to be our hosting local one.

IMPORTANT: Misconfigured MX entries can completely disable your ability to receive mail. If you are unsure which option to choose, please contact support. 

To determine how your server routes mail for a domain, perform the following steps:

  1. Select the desired domain from the menu.
  2. Select one of the following options under Email Routing:
    • Automatically Detect Configuration — The server uses the current MX record or records for the domain to select the appropriate configuration from the list below.
    • Local Mail Exchanger — The domain accepts mail even if an MX record with higher priority exists. The server routes mail to both domains when this happens.

      Note:Choose this option if your server uses smart hosts or another gateway service to filter mail. 

    • Backup Mail Exchanger — The domain acts as a backup mail exchanger and holds mail in the queue if the primary exchanger is offline.

      Note: Configure the primary MX entry to point to the appropriate exchanger. 

    • Remote Mail Exchanger — The domain does not accept mail. Instead, it sends it to the primary mail exchanger.

      Note: Configure the primary MX entry to point to the appropriate exchanger. 

  3. Click Change.

Was this answer helpful?

Related Articles

Domain has exceeded the max defers and failures per hour allowed
If your email is returned with error messages similar to the following, you may have sent too...
Create and modify mailboxes in SiteWorx
After you have created an email account, you will be able to modify properties, such as password...
Forwarding Email to Gmail
If you're forwarding email to Gmail through SiteWorx, you'll want to ensure that mail will be...
What are email forwarders?
Email forwarders allow you to forward a copy of all mail from one address to another. For...
Accessing Webmail
SiteWorx provides access to 2 different Web-based email programs (Horde & Round Cube), each...