Knowledgebase

Here are instructions on how to clear your cache in the following browsers:

Firefox:

• Open Firefox and go to Tools > Clear Recent History. Choose the time range and the items you wish to clear and click Clear Now.

Internet Explorer 6:

• Open Internet Explorer 6 and go to Tools > Internet Options > General.
• Click Delete Files. Check the box next to Delete all offline content In the window that opens and click OK.

Internet Explorer 7 & 8:

• Open Internet Explorer 7 and go to Tools > Internet Options > General.  Under Browsing history click Delete.Choose which items you wish to delete and click the Delete button next to each item to delete it.

Internet Explorer 9:

• In Internet Explorer 9 go to Tools > Safety > Delete browsing history. Then untick the option for Preserve Favorites website data, tick the options for Temporary Internet Files and Cookies and click Delete.

Safari:

• Open Safari and go to Safari > Empty Cache. Click Empty in the window that opens to clear the cache.

Opera:

• Open Opera and go to Tools > Delete Private Data. Choose which items you wish to delete and click Delete.

Chrome

• Click the wrench icon at the top right corner of the screen and go to Tools > Clear Browsing Data. Select the items you want to delete, choose the period for which you want to delete them and click Clear Browsing Data.