The Customer
The Waterloo Region District School Board Educational Assistants Association (WRDSB EAA) support over 60,000 students across nearly 120 schools in Waterloo Region. The EAA is also part of the broader Education Workers’ Alliance of Ontario, focused on ensuring fair working conditions and member representation.
The Challenge
EAs and CYWs face significant challenges: high workloads, complex student needs, and a shortage of supports, all while being under‑compensated relative to their critical in‑school roles. They lacked a unified channel for negotiating workplace conditions, professional development, and wellness resources.
The Solution
The EAA needed a modern, accessible website that could better serve its members and reflect the professionalism of the association. Their existing site had become difficult to manage and was no longer meeting their communication needs.
e-dimensionz worked closely with the EAA team to redesign and upgrade the site into a clean, responsive platform. The new site includes an easy-to-navigate structure, improved content organization, and tools to help members quickly access agreements, updates, and contact information.
Built with a focus on usability and long-term maintainability, the new website empowers the EAA to share important information efficiently and keep members informed and engaged.
