Configure MX for External Mail Servers

When a cPanel hosting account is initially created it is configured to handle mail for the given domain by default.

This means cPanel assumes it will act as a Post Box for your domain. It will accept mail for the configured mailboxes and forwarders allowing you to use IMAP or POP3 to collect mail. If you wish to have your mail handled by external providers such as Microsoft Exchange or Google Apps then changing the MX records for your domain is appropriate.

  1. Login to cPanel using the username and password you have been provided
  2. Go to the Email Window and select the MX Entry icon
  3. Locate the 'MX' records and change them to meet your requirements
  4. Under Email Routing, choose the option "Remote Mail Exchanger" (this tells cPanel not to not deliver mail locally)
  5. Save your settings

Was this answer helpful?

 Print this Article

Also Read

How to configure an email account in Outlook Express

This tutorial assumes you've already created your new email account in your web hosting...

How to configure an email account in Pegasus

This tutorial assumes you've already created your new email account in your web hosting...

Domain has exceeded the max defers and failures per hour allowed

If your email is returned with error messages similar to the following, you may have sent too...

How to configure an email account in Outlook 2000

This tutorial assumes you've already created your new email account in your web hosting...

What to do if your Email Account is sending Spam

If spam is being sent out from your email account, your email address has either spoofed or...