Compensation of Unused Months
We will compensate up to 6 unused months left with your previous host if you leave before your plan expires and add those remaining months to your new e-dimensionz Web Hosting Plan for free.
Website Transfer Requirements
We will assist you in transferring the primary domain on your account. If you require additional domains to be transferred, please contact us for a custom quote.
Email & FTP accounts and messages can only be transferred if the previous hosting account was managed with a cPanel version compatible with e-dimensionz cPanel.
We cannot guarantee successful transfer if any of the following conditions is present:
- If the website uses a different MySQL version than what e-dimensionz currently uses
- If the website uses a different PHP version than what e-dimensionz currently uses
- If the server of the previous host continuously experiences reliability issues during the transfer
The website transfer can take up to 72 Hours to be completed after all necessary information is provided by customer.